Accessibility
We want everyone to feel welcome and included in all the Abbey has to offer and we're committed to making your experience of our building, services and events as accessible and inclusive as possible.
Accessibility
Frequently asked questions about accessibility at the Abbey.
The Abbey is accessible for wheelchair users, and we have wheelchairs that you are welcome to use. Please ask a Marshal when you arrive.
Guide dogs, hearing dogs and assistance dogs are welcome at the Abbey.
Accessible toilets are located in the Cloisters.
The Abbey is equipped with a hearing loop system that covers the whole of the Abbey main building. This system is used at all services.
Audio described tours are available, and there is a British Sign Language (BSL) version of our multimedia tour. We also offer printed transcripts of the tour (in 14 languages).
If you require any assistance or require further information regarding access ahead of your visit please email [email protected].
There are no car parking facilities at the Abbey but there are a limited number of Blue Badge parking bays (parkingforbluebadges.com) close to the Abbey.
We offer free admission to registered disabled visitors and their essential companion. You can book tickets in advance via our ticketing website.
Getting here
The closest underground tube stations with step-free access are Westminster and Victoria.
- Westminster Station is on the Circle, District and Jubilee underground lines.
- Victoria Station is on the Circle, District and Victoria underground lines.
The nearest overground train station with step-free access is Charing Cross, which is about 1.4KM from the Abbey.
Victoria train overground station is approximately 1.6KM away from the Abbey.
Bus stops
The nearest bus stops are:
- Westminster Abbey (Stop R, S, V, W, X)
Live information
For the latest travel information, please check TFL [external link, opens in a new tab].
Step-free stations
The closest underground tube stations with step-free access are Westminster and Victoria.
- Westminster Station is on the Circle, District and Jubilee underground lines.
- Victoria Station is on the Circle, District and Victoria underground lines.
The nearest overground train station with step-free access is Charing Cross, which is about 1.4KM from the Abbey.
Victoria train overground station is approximately 1.6KM away from the Abbey.
Bus stops
The nearest bus stops are:
- Westminster Abbey (Stop R, S, V, W, X)
Live information
For the latest travel information, please check TFL [external link, opens in a new tab].
Accessibility statement for our website
We want as many people as possible to be able to use this website. Our accessibility statement outlines how we comply with accessibility standards, and where we still have work to do.
Entrances
The North Door is the main entrance for everyone visiting us, including all ticket holders and Members. It has step-free access.
If you have access requirements that make queueing difficult, please speak to any member of staff.
Accessible events
Information points
There is an information desk at the entrance of the North Doors.
You can also speak to our staff throughout the Abbey.
From home
Phone:
Email:
