Access at Westminster Abbey

The nearest step-free underground station is Westminster station (0.1 miles). London Victoria station is also step-free (0.7 miles).

For more information on how to get here by public transport, see our Visit page or plan your journey with Transport for London.

Blue Badge parking

Blue Badge holders in Westminster can park in designated disabled bays, pay-and-display bays, and on single yellow lines under certain conditions, with specific rules for controlled hours and exemptions.

These bays typically allow up to four hours free parking during controlled hours, unless otherwise signposted, and unlimited parking outside controlled hours. 

The closest available options managed by Westminster City Council are:

• Matthew Parker Street: This is the closest designated Blue Badge bay to the Abbey area, situated just to the north.
• Tothill Street: Located a short distance away, this street offers 2 dedicated disabled parking bays.
• Old Queen Street: Located slightly further out but within a reasonable radius, offering 1 dedicated disabled parking bay.

Designated drop-off space

A designated drop-off space is permitted outside the Great West Door for those arriving by taxi or accessible transit.

Entrance

Step-free entry is available for visitors at both the North Door and the Great West Door. There is a wheelchair-accessible door at the North Door (facing Parliament Square)

Tickets

We offer free admission to registered disabled visitors and their essential companion. You can book tickets in advance via our ticketing website.

Accessible routes

Upon your arrival, the Abbey Marshals will provide you with the standard visitor map layout and actively point out or guide you along the step-free connecting paths.

If you are planning an unassisted visit or have complex spacing needs, it is highly recommended to email [email protected] ahead of time. They can provide tailored advice on the current flow of the floor layout for your specific day of entry.

Borrowing mobility aids

Manual wheelchairs are available for visitors to borrow free of charge. You can request one from an Abbey Marshal when you arrive.

Accessible toilets

Westminster Abbey has fully accessible toilets available for visitors located within the Cloisters area of the Abbey grounds, which can be reached via a step-free path from the main church building or directly through Dean's Yard. These facilities are designed to accommodate wheelchairs and feature support grab rails.

If you are on-site and need directions, any Abbey Marshal or member of the visitor experience team can guide you along the step-free route to reach them.

Seating

The Abbey has extensive permanent bench and seating located throughout the Nave and the South Transept where visitors are welcome to sit, rest, and take in the architecture.

Facilities

For more information on facilities, including our café and shops, contact [email protected].

The Queen's Diamond Jubilee Galleries

A lift is available providing step-free access to the Queen's Diamond Jubilee Galleries. The lift can accommodate wheelchairs.

If you'd like to tell us about your accessibility needs or ask a question before your visit, get in touch:

• Email: [email protected]
• Phone number: +44 (0)20 7222 5152