This website is owned by the Dean and Chapter of the Collegiate Church of St Peter Westminster.
For the purposes of this policy Westminster Abbey includes:
Personal data, or personal information, means any information about an individual from which that person can be identified.
We may collect, store, and use some or all of the following categories of personal data about you:
Any other information provided by you, or any third party, to us, in connection with your dealing with us.
We collect personal data about you through:
We will use the categories of personal information (as set out above) to perform our agreement with you, comply with legal obligations, fulfil your instructions and requirements and pursue our legitimate interests. We will ask only for data that is adequate, relevant and not excessive for those purposes. Where we send you information for any purpose, it will usually be sent by e-mail or occasionally may be sent by post or email unless we are otherwise advised. When we ask you for personal data it may be used for any of the following purposes:
We hope you will be pleased with our information and services. However, if you do not wish to receive emails from us and want to be removed from our electronic mailing list, please either click on the 'unsubscribe' link at the foot of any e-mail communication from us or email us at the address given below with 'email unsubscribe' in the subject heading.
If you also wish to be removed from any other database we hold or be unsubscribed from email communication, please let us know by emailing us at [email protected] with 'e-mail' and or 'mail unsubscribe' in the subject heading or writing to us at Room 50, The Chapter Office, 20 Dean's Yard, London SW1P 3PA.
As stated above we automatically collect anonymous information about the use of our website. For example, our web server automatically logs which pages of our website our visitors view, their IP addresses and which web browsers they use. This technology enables us to compile statistics about our visitors and their use of our website.
Our website contains hyperlinks to other pages on our website. We may use technology to track how often these links are used and which pages on our website our visitors choose to view. Again, this technology does not identify you personally – it simply enables us to compile statistics about the use of these hyperlinks.
A cookie is a small file created by a website and then stored on your computer. Most web browsers automatically accept cookies, but you can control if and when you allow cookies to be stored on your machine and can view or delete any cookies stored.
We may, subject to your preferences, use four types of cookies on our website:
These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, you would not be able to navigate the website and use its functionality.
These cookies collect information in an anonymous form about how visitors use our website.
They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it.
We may also use your IP address to help diagnose problems with our server, to administer our website and to improve the service we offer to you. An IP address is a numeric code that identifies your computer on a network, or in this case, the internet. Your IP address might also be used to gather broad demographic information.
We may perform IP lookups to determine which domain you are coming from (ie aol.com, yourcompany.com) to more accurately gauge our users' demographics.
Information from these types of cookies and technologies or about website usage is not combined with information about you from any other source.
None of the cookies or technologies that we use will personally identify you.
These cookies are used to recognise you and remember your preferences or settings when you return to our site, so that we can provide you with a more personalised experience - for example, if you have chosen a language for the site other than English, we will remember this and ensure that you receive that language when you visit our site again.
A full list of cookies that Westminster Abbey uses can be found on our Cookies webpage.
To comply with current legislation, we need to ask for your consent to set the performance cookies described above. When you arrive on our website a pop-up message will appear asking for your consent to place performance and statistical cookies on your device. In order to provide your consent, please click 'continue' or 'accept'. Once your consent has been provided, this message will not appear again when you revisit. It may appear again when you visit areas of the Website which are the responsibility of our associated Choir School and Westminster Abbey Trust (Westminster Foundation) If you, or another user of your computer, wish to withdraw your consent at any time, you can do so by altering your browser settings.
Upon receipt of your written request and enough information to permit us to identify your personal data, we will disclose to you the personal data we hold about you. We will also correct, amend or delete any personal data that is inaccurate and notify any third party recipients of the necessary changes. You may update any information you have given to us by contacting us at the addresses given at the end of this policy.
Requests to delete personal data are subject to any applicable legal and ethical reporting or document retention obligations imposed on us.
You may make requests by emailing [email protected] or in writing to
The Chapter Office
20 Dean's Yard
London SW1P 3PA
You will not usually have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
We are continually improving our methods of communication and adding new functionality and features to this website and to our existing services. Because of these ongoing changes, changes in the law and the changing nature of technology, our data protection practices will change from time to time. If and when our data practices change, we will notify you. We encourage you to check this page frequently.
At different times of the day, or in different seasons, the light falling in the Abbey will light up something that you have walked past a million times and never seen before.