For a detailed disabled access guide to Westminster Abbey, please visit the DisabledGo website.
The Abbey is a working church and so some recommendations and guidelines are set in place to achieve balance between worship and visitors’ needs. Following are some points to be aware of before you visit.
- Some areas of the Abbey may be dimly lit.
- Much of the Abbey floor and steps are uneven so sensible footwear is advised.
- Low doorways access to some chapels.
People with restricted mobility, hearing and sight can still enjoy services and are always welcome to come to the Abbey to worship. Abbey Marshals (in red gowns) and honorary stewards (at Sunday services) are always pleased to help you with any assistance you may require.
If you feel that any of the information in this section has not dealt with your special requirements we will be pleased to answer any queries or concerns that you may have.
Visitors with children
We warmly welcome children and young people to the Abbey - although we don't recommend a visit for pre-school-age children. A Children's Trail, in English, is available free at the information desk as you enter the Abbey, and children are able to dress up as monks in the Museum.
Lavatories and baby-care
Lavatories are situated in the exit near Poets' Corner.
Photography and mobile phones
Photography and filming (pictures and/or sound) of any kind is not allowed in any part of the Abbey at any time. As a visitor, you are welcome to take pictures in the Cloisters and College Garden for personal use only. Postcards showing the interior of the Abbey are available to buy in the Abbey shop.
The use of mobile phones is permitted in the Cloisters and College Garden. Please keep mobile phones switched off within the Abbey church.
To find out more about commercial filming and photography, please visit our Press section.
The Abbey Shop
The Abbey shop is located outside the West Door as you exit the Abbey. A selection of souvenirs, postcards, books and gifts can be purchased.
There is no specific dress code for the Abbey. We recommend that you wear comfortable shoes as some parts of the Abbey are uneven underfoot. For services we ask that you dress in a respectful manner, although we are aware that some people are on holiday - bear in mind that during the winter months some parts of the Abbey can be quite cold.
West Gate Security
It is not be possible to enter Westminster Abbey, either for worship or as a visitor, with large or bulky items of luggage. Similarly, it is not possible to bring into services bags, rucksacks or suitcases that would not be classed as hand luggage on aircraft. Left luggage facilities are operated at Charing Cross and Victoria stations, both of which are within walking distance of the Abbey. The Dean and Chapter also reserve the right to search smaller bags before granting access to worshippers and visitors.